Want knock their socks off customer service?

One of the best ways to protect and grow your business is by consistently delivering remarkable customer service.  Everyone says they do it...but we know from our our consumer experiences that most fall short.

So how can you deliver "knock their socks off" customer service?  Beverly Koehn has the answer.

Beverly is the keynote speaker at a public event here in Central Iowa on Friday, April 24.  Her topic is “Touching Your Customers: Taking Your Service to the Next Level.”

In today’s high touch environment, customers are looking for companies that offer memorable touch points. Hear how to make every customer encounter an exciting and memorable experience.

Learn how to convert regular customers into loyal, raving fans. See for yourself how powerful customer-centered communication techniques can impress your customers and provide you the unlimited opportunities your competition is missing.

Beverly is also the author of a very smart and practical book, Loyalty is Love.

The event is actually being put on by the Iowa Tourism Office and the Travel Federation of Iowa but you don't have to be involved in tourism to attend or to talk customer service.  For $40, you can enjoy coffee and juice before Beverly hits the stage, learn from her 20+ years of experience and then network through the buffet lunch.

You'll be back at the office by noon -- charged up with some new ideas and ready to absolutely delight your customers.

Learn more about the event, Beverly and register online by clicking here!