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How do I tell you...?

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Dear Small Business Owner,

How do I tell you? 

  • How do I tell you that the tops of all the napkin holders in your restaurant are covered in dried, crusted food?
  • How do I tell you that your email is delivering "permanent failure to deliver" messages to me?
  • How do I tell you that your phone has no answering machine?
  • How do I tell you that you forgot to deliver my goods three times in a row?
  • How do I tell you that you never write down what I need, then often apologize a month later for missing something?
  • How do I tell you that I waited for five minutes at the register and no one came?
  • How do I tell you that your facebook page is not connected so I cannot communicate with you?
  • How do I tell you that I cannot depend on you returning my phone calls?
  • How do I tell you that you have billed me three times for something I already paid you for?
  • How do I tell you that I cannot trust you?

How do I tell you that you are killing your own business?

Mike Colwell
www.bizci.org
www.startupmodels.com

 

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Comments

Mike,

I think we tell them every day by not coming back.

Drew

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