Rowena (Ro) Crosbie is the president of Tero International Inc.
Sage advice? Perhaps.
Practical? Not at all.
Recall the last time you were faced with a multitude of titles on a single subject. How did you cull through the mass efficiently to locate the resource that would serve your purpose? The advice proffered about not judging a book by its cover is not useful to you in this moment. It is not practical for you to read each book in its entirety, or even to speed read critical sections, to determine which resource contains the most robust, relevant information for your needs.
You need a shortcut. You narrow the possible choices to a few based on book covers, familiar authors and recommendations from others. You further narrow your selection by perusing the book jacket where you can quickly decipher what critics have to say about the contents of the book. If the choices are still too many, perhaps the table of contents gets a look.
Why we take shortcuts
While few would argue with the beauty of Dr. Martin Luther King Jr.’s dream of a world where people would be judged by the content of their character rather than by the color of their skin, our natural programming makes this unlikely.
We do judge a book by its cover – literally and metaphorically. On the surface it seems unjust. Practically, it is how we make sense of the world and how we quickly sort through the huge amount of sensory stimuli we encounter throughout the day.
In the business world
What relevance does this have in a blog about leadership?
We can squawk all day long about the unfairness of being overlooked for a promotion at work when we perceive we are clearly more qualified. We can lament the injustice of inequalities we perceive in the workplace that seem connected more to gender, age, race, sexual orientation, disability or other differences than they do to workplace contributions.
Or, we can seek to understand our natural filtering system that makes it possible for us to take shortcuts. We can embark on a journey to incorporate this critical knowledge into our leadership toolbox and into our day-to-day leadership practices. Through acquiring intelligence and wisdom about this all-too-human characteristic, we can ensure the shortcuts we take as leaders do not lead to negative unintended consequences.
In the next several blogs I’ll explore both research and experiences on this subject from a variety of perspectives. In the meantime, I invite you to think about your own leadership experiences in judging and being judged.