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Leaders and Relationships

Rowena (Ro) Crosbie is the president of Tero International Inc.

Do you miss Canada? The answer is the same today as it was when I immigrated to the United States more than 20 years ago. I miss the people.

This is probably the same answer you provide when asked if you miss your hometown. Your previous job. Your college days.  Leadership_shake hands

Relationships matter. Whether at work or at home, it is the quality of our relationships that shapes our lives – for better or for worse. Our personal experience testifies to the importance of relationships and independent research confirms it. Harvard University, Carnegie Foundation and Stanford Research Institute all showed that 85% of professional success is related to people skills.

Here are five leadership activities to help improve your relationships this week.

  1. Look up from your computer when interacting with someone. Many of us are so preoccupied with email that we fail to honor the human interaction in front of us.
  2. Turn your smartphone off when meeting or dining with someone.
  3. Make eye contact and smile when you greet others. 
  4. Write five thank you notes in the next five days.
  5. Provide others with tips on how to effectively interact with you. 

Relationships are a practical matter for leaders. While many people join organizations because of inspiring missions, great benefit packages and world-class training opportunities, research reveals that they stay for one reason – their relationships. 

The bottom line: People don’t leave organizations, they leave relationships. One of the most important relationships people have at work is the one with their direct supervisor.

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