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"Immunize" your organization

- Bill Leaver, CEO, UnityPoint Health

The Centers for Disease Control and Prevention states that vaccinations are to protect “our future.” As kids go back to school and organizations gear up for a busy fall, take the time to make sure you and your family’s shots are up-to-date and then initiate steps to protect the future health of your organization.

Much like vaccinations are an important shield against health threats for humans, business leaders can defend their organizations against internal and external threats by "immunizations" that take the form of careful planning. Some great tips include:

  1. Focus on what you can control – and let go of what you can’t.
  2. Hold regular team meetings so that you and your team can stay connected on any issues or potential problems.
  3. Establish a “Plan B.”
  4. Teach leaders to remain calm during a crisis, to set a solution-oriented tone in place.
  5. Create teamwork whenever possible.
  6. Be open and ready to reinvent.

A crisis management plan also is essential for organizations. But if you aren’t reviewing and updating it on a regular basis, the plan will be far less effective. In order for your plan to work, all key players need to know their part. Take time to review your plan regularly and make any necessary updates.

Although situations may arise you did not expect during an actual crisis, having a plan in place and practicing your response provides a great foundation to begin to repair the situation.

Along with “immunizing” against external threats, pay attention to internal threats as well, including your employees. Unhappy staff members can bring down the morale of your organization and significantly decrease productivity. Success Performance Solutions found that 17 percent of employers experienced decreased productivity because of unhappy employees. Take time to evaluate your employees’ satisfaction with surveys and use their feedback to create a better work environment.

It’s always important to stay proactive against threats. The important thing is to be aware of what real ones exist in both your personal and professional lives and develop an action plan to put yourself in position for the best outcomes.

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